Terms and Conditions

Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Profit Re-Engineering, Profgen or World Wide Webs’ (hereafter also referred to as ‘We’ or the ‘Website’ or ‘Profgen’), belonging to Profit Re-Engineering(Pty) Ltd, Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Profgen as they are used to protect your rights as a valued customer and our rights as a business.

 

Changes to the Terms of Service and the Website

 

Profgen is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.


Access to the Website

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Profgen by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Profgen in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.

Product information

Profgen takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.


Prices

The prices indicated on Profgen are shown in Rand ZAR. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed.

Payment Terms

We design websites, we do not supply goods. Our payment terms are 50% of the invoice with your order, at which point you can send us electronically, any documents / copy and graphics / pictures that you want included in the design. Once you are happy with the completed website, which you will be able to view on-line, and the balance of your invoice payment has been received in full, your website will be published to your live domain.

Please note our clause below on Intellectual Property, you warrant that you own the intellectual property on any content you supply us for use on your website. Profgen will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the/his site.


Availability

We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.


Secure payment

Profgen currently offer a number of ways to pay for your order . These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Profgen is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to them for full terms and conditions of use.


Delivery

Your order will be published to the domain specified Profgen does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery of content or by you, or because of some unforeseen event or an Act of God.


Right of Return

Due to the nature of the goods. There is no right of return.


For reimbursements

Due to the nature of the goods. There are no re-imbursements


Cookies

We use cookies. Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.


Intellectual ownership

All the content on Profgen website (illustrations, texts, names, brand names, images and videos) is the property of Profgen. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Profgen. All information, content and files is protected by International law concerning intellectual ownership and copyright.Profgen cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.

Profgen will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the/his site.


Waiver and Severability

Any failure of Profgen to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Company, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.


Feedback & Comments

Any opinions left on the Website by Profgen customers are screened and moderated by Profgen . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Profgen reserves the right to refuse or modify it.